Refund and Returns Policy
💸 Refund Policy
We want you to love your purchase. If you’re not satisfied, here’s how we handle returns and refunds.
1. Eligibility for Refund
•Items must be returned within 7 days of delivery.
•Products must be unused, unopened, and in original packaging.
•Proof of purchase (e.g., order number) is required.
2. Non-Refundable Items
•Opened or used beauty products.
•Gift cards or promotional items.
•Sale or clearance items.
3. Refund Process
•Email us at beprettynaturalbeauty@gmail.com with your order number and reason for return.
•Once we receive and inspect the item, we will notify you of approval or rejection.
•Approved refunds are processed to the original payment method within 10-15 business days.
4. Return Shipping
•Customers are responsible for return shipping costs unless the product is defective or incorrect.
•We recommend using a trackable shipping service.
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❌ Cancellation Policy
We understand plans change. Here’s how to cancel your order:
1. Order Cancellation
•You can cancel your order within 1 hour of placing it by contacting us at beprettynaturalbeauty@gmail.com or +91 87637 09282 .
•After 1 hour, the order may already be in processing or shipped and cannot be canceled.
2. Out-of-Stock or Discontinued Items
If an item becomes unavailable after your order, we will notify you immediately and offer a full refund or alternative.
3. Subscription Cancellation (if applicable)
•You can cancel product subscriptions at any time from your account settings or by contacting us.
•Cancellation must be done at least 48 hours before the next billing date to avoid charges.